Shipping policy
Shipping Policy
Thank you for shopping with Popcorn Paws 🐾
We’re committed to getting your pet’s new favourite bed to you as quickly as possible!
Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Times
- Standard Shipping: 4-15 business days
- Delivery times may vary depending on your location and external factors such as customs or courier delays.
Shipping Costs
- We offer free standard shipping on all orders.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can follow your delivery every step of the way.
Delays
While we do our best to ensure timely delivery, delays may occur due to high demand, shipping carriers, or customs processing. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact us at info@popcornpaws.shop and we’ll do our best to assist you.
Contact Us
If you have any questions about your order, feel free to reach out:
📧 info@popcornpaws.shop